Thursday, December 5, 2019
Leadership Emotional Spiritual Intelligence
Questions: 1.Briefly explain two key leadership and or organisational challenges in your organisation. Critically evaluate the effect of these challenges on individuals, teams and your organisation as a whole? 2.suggest an applicable leadership style or theory to Bayer UK and your organisation. Recommend the most appropriate leadership theory to address the two key leadership or organisational challenges in your organisation? 3.Compare and contrast Bayer UK and your organisation. Explain why you think this leadership theory will be beneficial for your organisation? 4.Critically examine the key obstacles preventing your preferred leadership theory from being effectively applied in your organisation? 5.Generate key practical recommendations to overcome these above-mentioned obstacles. Your response should also explain what behaviour and or attitude you are going to change to ensure that your preferred leadership theory will be effectively implemented in your organisation? 6.Critically explain the importance of having a clear purpose on a personal and professional level. Describe your purpose is in life. Critically analyse the extent to which you are living your purpose on a personal and professional level? 7.Critically explain the importance of values at Bayer UK at a personal and professional level. Prioritise and list the top five values that are most important to you. Critically review the extent to which you are living and applying these values at a personal and professional level? 8.Identify and explain one core shadow or self-limiting belief that is preventing you from performing optimally in your organisation. Critically evaluate the effect of this self-limiting belief at a personal and professional level? 9.Identify a supportive or helpful belief from one leader at Bayer UK. Develop your own supportive or helpful belief to replace your shadow belief. Explain how youwill ensure that this belief is internalised? 10.Briefly explain a key problem that you are experiencing with a colleague and which is impeding effective performance in your organisation. Identify and critically explain a relevant emotional intelligence model or tool that could be used to analyse and resolve this problem? Answers: Introduction Leadership skills are one of the most prominent factors that decide the best operations of any service. It aids in regulating, managing and maintaining the organizational practices. Therefore, the organizational behavior is a direct impact of the leadership practice. This is applicable for any kind of business activities, whether small ventures or start-ups. The leader is technically the captain of the ship who regulates all the activities of the concern. This study analyses the comparison between two organizations, Bayer and Elegance, with their appropriate choice of leadership style. Bayer UK is one among the most reputed organization in the field of the chemical experiments and sustainable products. The immense labor and innovation, which it applies in production, makes it a unique organization. Elegance Limited on the other hand, is an Australian base organization dealing with the production of a range of healthcare and beauty products. Elegance Limited promotes and makes beauty products that defies beauty standards and dismisses any kind of discrimination. It has a successful haul of 17 years and continues to serve its million counts of clients by formulating and launching new and useful products. There are a number of relevant circumstances to support the comparisons and review of the leadership methods for the two particular concerns. 1. Any organization operates on a specific framework. The organizational structure functions according to this module. It aids in regulating, managing and maintaining the organizational practices. This is applicable for any kind of business activities, whether small ventures or start-ups. The name of my organization, Elegance Inc. deals with beauty and healthcare products based in Australia. Established in the year of 2000, it has surpassed the test of time for the last 17 years. The formation of the company was possible as one of the most revolutionary period. Over the last couple of years, Elegance has had a very successful establishment in the beauty and healthcare industry. Right from extensive build up of the business, inclusion of a large range of products and significant expansion in some recent years, Elegance has definitely been catching up with all the competitors. Elegance promotes beauty products that defies beauty standards and dismisses any kind of discrimination. Over the last few months, Elegance has included digitalization in its operation that has obviously caused certain impacts within the organizational structure. Despite its considerable inputs to the business, the organization faces a number of challenges. The number of organizational and leadership challenges that have occurred in my company are as follows: Strategies for coping up with the recurrent drive for the trends in the market: Globalization is one of the important factors on which the business impacts depends (Day et al. 2014).In fact coping with the recent drives for including and formulating innovative products means successive involvement of a lot of young minds and faces. The individuals who have more acceptance and insight about the recurrent trends of the market and knowledge of the upcoming revelations in the cosmetic industry will be more beneficial for the business of my organization. Therefore, a crisis like this has responded with disappointment from the present number of employees. There is a visible reason of concern cited by the employees on the dissatisfaction for including a bunch of new workforce. All the departments, in effect to that there has been coordination problems between the respective teams who are divided on this idea. Leadership challenges in regards to new methods and applications: As mentioned earlier, Elegance has recently shifted to their digital mode in all of its aspects. The objective of expanding its business in the global market over the period of next five years has held to the virtual maximization (Chemers, 2014). All the employees have not readily accepted it, which has risen in changing some leadership theories at its business operation. Due to this phenomenon, there have been new methods and applications in the strategies that have resulted in many adverse situations among the employees. In spite of accepting and welcoming the initiatives of training and development in dealing with technology, the employees are posing as threats. Laissez-faire type of leadership has been very eventful in our organization but the current situation includes the need for democratic leadership skills (Gregoire and Arendt, 2015). 2. Applicable leadership style for Bayer UK Bayer UK has been one of the most consistent performers in the agriculture sector. It has been operating from the year 1968 in Germany and United Kingdom. The contributions of Bayer UK in agrarian and sustainable development have been regarded as the success factors for Bayer in its long run. The Grid Model and Role Theory introduces to the technical aspects of the leadership style. It is the historical study conducted on leadership management. The suggestive applicable leadership style for this organization is Laissez-Faire theory (Einarsen, Aasland, and Skogstad). In fact interviews and studies have cited as the reason which suggested openness and authenticity being the main reason for the cooperative organization structure by of Bayer UK. Earnestness and naturalness are the two key factors that determine the selection of this kind of leadership for Bayer UK. According to Adam Smith, the term laissez-faire, It is regarded as the way to unleash human potential through the restoration of natural system a system unhindered by the restrictions (Wong and Giessner 2015). Leadership theory includes some aspect of the concepts of leadership management. The paradigm takes into view the major motivation, comprehending powers; understand capacity, predictions, and other relevant factors that are useful by virtue of leadership. One can analyze leadership theory in three aspects: organizational, individual and group activities. In the words of Lussier and Achua (2015), the leadership paradigm integrates the various factors like trait, contingency, integrative and behavior. It involves the people as regarded by the Managing Director, in all its activities and its social standing. The task and relationship oriented style have been assessed through the relevant theories in a private setup. The witness of the interviews by the employees of Bayer UK reveal ed that the organization functions in a close-knit system that can be further enhanced in the form of the participatory leadership methods (Dinh et al. 2014). The suggestive applicable leadership style for Elegance Inc. The pre-defined characteristics possessed in the Leadership Practices Inventory Services introduced by Barry Posner and James Kousez is a relevant feature that has been established by Bayer UK. The transformational leadership theory can also be easily be followed by Bayer UK and Elegance Inc. can follow the Transformational Leadership Theory. According to Bass, it was studied and the research was followed in the year of 1960, which reflects on the positive influence of the leader (Lussier and Achua, 2014). As opined by Kurt Lewin in 1930 the Participative Leadership involves all the theories that take into consideration of the skills and practices of leadership that are essential in a private set up. Participatory leadership can be defined by the theory in which everybody is given the chance to contribute, ideologies are shared and conversations are encouraged. The democratic process focuses on group activity and equality by leading the group with guidance, management and control. Th e leader possesses the democratic powers that help deciding significant decision with a unanimous situation rather than the free will of individual decisions that has ill consequences ( Minor, 2015). In fact while interviewing one of the employees, of Bayer UK they reassured the job satisfaction criteria. According to Daft (2014), the complete leadership experience is only successful if the practices have been followed accordingly. In order to address the two key leadership and organizational challenges, the suggestive tools for reducing the challenges are Strategic Contingencies Theory. D.J Hickson that was established in the year of 1951 who proposed it (Dinh et al. 2014).It allows strategies that must be effective so that the alternative plan for solving the current issue and derogatory outcomes can be avoided in case of emergencies. The leadership theory proposed By Hickson can be applied for enhancing group effectiveness and helps in creating more cooperative and holistic environment. In fact the reason for choosing this model is for minimizing the redundancy in the name of productivity that has affected the behavioral attitude of the employees. The implementation of leaders hip theories must be applicable in a practical scenario like Elegance Inc. and Bayer UK. 3. Comparison between Bayer UK and Elegance Inc. in different leadership style There are numbers of existing leadership style that are respectively being followed by different organizations. Often these leadership styles portray the effects and reflect the organizational behavior of the concerned (Buchanan, 2016). While the suggested leadership style for Bayer UK is Laissez Faire, on the other hand Elegance Inc. should follow a democratic leadership in order to minimize the current organizational challenges. This is the suggestive style for Bayer UK because according to the Managing Director of Bayer, It seems that in every decision they make they are thinking, well this is what we need to do, how can we do it and benefit the employees at the same time. The concept of caring about all the employees and prioritizing their advantage along with profit maximization is the way in which Bayer UK operates. Give the people the freedom to do their job is what the Managing Director opines about his vision of the workforce which will include all the determinants of the organization (Daft, 2014). Elegance Inc. has to bring about a drastic change in their leadership style. According to the current requirements of the organization, democratic leadership must be involved within our business operations it (Van, 2014). It entails the views of both the management as well as the employees but there must be a certain control over the power being handed over to the workforce. In fact, the unlimited control that gives positive feedbacks and leads to the cooperative set up for Bayer UK becomes detrimental for the productivity for Elegance. There is an equal share of domination and participation in the employer-employer relationship (Van, 2014). Elegance has maintained one of the most competitive market players. It will lag behind among its contemporaries that cannot be dissolved due to some rigid intentions of the employees. This reflective view can be supported for the democratic and strategic contingency leadership to be followed by Elegance Inc. It it will enable them to establish innovations despite all the various inputs that have resulted in the current state of dissatisfaction. The theory focuses on leadership skills that will enable the best of opportunities to be viable for the organization (Chemers 2014). The flexibility factor is very crucial which must be achieved within the organization. Therefore, in order to make the conditions more feasible in the organizational structure of Elegance the management must ascertain the particular leadership skills. 4. In spite of its successive run, there are some organizational and leadership challenges that cover all the discrepancies of the business operations (Haslam, Reicher and Platow 2014).The key obstacles in incorporating the preferred leadership style in my organization are the current situation of Elegance Inc. Therefore the challenges that have emerged due to the independent and sovereign state which has been provided to the workforce has backfired to effect the attitude of the employees in accepting the innovative changes that can be incorporated for the betterment of the organization. If I want to adopt the Laissez faire policy then, it is quite visible that it will not be an agreeable decision between the employer and employee. In regards to the perspective of the CEO, I will try to make initiatives and regulations which will help in making the workplace and the organizational structure more feasible and favorable for all the employees, but often the employees themselves probes a s problems who will deny the entry of new and innovative human resources or technologies (Chemers, 2014). The conventional mindset is becoming a challenging affair to implement the considerate and best rule of leadership. It is very proactive and the decorum or the policies of the organization through it. Another major obstacle is the current scenario where all the competitors of Elegance Inc. have made the significant transformations in their workspace. Therefore, in the attempts to involve the positive leadership style my company needs to buckle up which can only be brought about in a cooperative scenario. 5. The key obstacles that are being faced by the organization is that the employees were not being able to accept the changes in the organization. They have settled in one type of environment and were not ready to change the way they perform. The employees should feel that they are a part of the organization. As a result, the democratic leadership style will be best suited in the organization like Bayers UK. Democratic leadership style entails mutual voice and representation of all the members of the organization (Wong and Giessner 2015). They are involved in the major decision-making which be used for the benefit of the whole firm. The employees feel connected with the organization. Once the employees are being able to voice their support or protest, they will be able to comply with the changes in the organization. All the successive changes shall include in the final draft of the organization. In fact applying the democratic leadership style will save time and money. Rather than making the changes after the implementation of the change, it is better to involve the employees and then implement the change. If the employees are being involved in the decision-making process, they will know the reasons behind the change and they will understand the importance of the change. Even if they do not like any factor in the change, they will be able to voice their concern. However, there would be s upervisor who would look after the employees and the decision are taking in the organization (Day et al. 2014).The leader or the department heads scrutinize the decision and the legitimate reasons behind it, which the employees make. The implementation of the demands of the employees will only be possible under many conditions. The decisions have to be feasible and accessible. The presences of the leader will be present to negotiate with the employees if there is any scope. Once the management has submitted to a decision, there should be no scope for negotiation. There will be productivity as well as satisfaction prevailing together in the organization. 6. It is necessary to have proper purpose both in professional and personal level. Purpose helps an individual to set a goal for life and plan the objectives of living the life. Setting a purpose in the personal and the professional life is important mainly because it helps in fixing the direction and guidance in life. The person who knows the exact direction and has the guidance to achieve the goal will be successful in future. The person who does not have a purpose will not have any direction and eventually will end up achieving nothing in life. When a person has set a purpose in life, it will help them to facilitate planning to achieve the goals. When a person will have a purpose in the personal and professional life, the same individual will also be able to motivate the co-workers who are working with him or her. When a person is working with a purpose, then the workers will feel motivated and they work in the similar manner. The co-workers will set a purpose and will work to ach ieve their goal. Having a specific purpose in life will also help the individual to take control of the life that he or she lives. The person will come to know the way to live a balanced life. The person will know the things that should be given more importance and the things it need that might not need to achieve the goals that have been set in life. The purpose that I have in my life is too able to be my own boss and want to become friends who are working. until now I have not being successful to be my own boss but I believe that I once I remain focuses on my purpose in life I will be able to start my own business. However, as far as the professional front is concerned, I have been handling the employees who are reporting to me. For the employees who are reporting to me, I try to make them feel at home while they are working. I feel that they should get chance to develop their career while they are working in an organization. As far as the personal front is concerned, I am trying to stat my own business. I am mainly working on my marketing skills as that will help to convince the customers. I am also working on my communication skills and learning to keep a control on my tension. As I get tensed in pressure, I have to work on that as well to achieve my goal. 7. The values that are being applied at Bayers UK can be applied to personal as well as professional level. However, once a person can apply the value in personal level, that individual will be able to apply the same values at the professional level. Following are some of the values that are applied thoroughly at Bayers UK: Taking care of people Servant leader Sense of autonomy Compassion Work in a calm manner When a person is able to take care of the people in twhe society and the surroundings, the same person will also take care of the people in the organization. Taking care of the employees is one of the most important values at Bayers UK. The employees could take their bonus and leave based on their need. The employees can take their bonus as per their ease. It is not necessary that they will be given the money all at one time. In this way, the employees feel secure as they know that their money is safe with the company and they can take them out as per their needs. As the name suggests, servant leader is the one who serve for the employees, yet practice leadership qualities. The employees have a say in the company, their contribution is being recognized, and they have a say in the company. If a scientist has achieved something, then the company does not take the recognition and give the recognition to the employees, as an individual is given all the recognition, they are always ready to innovate and apply their innovation for the enhancement of the business of the organization. As the company are takes care of the employees, they also work for the company considering the place as their home. The employees were asked to work in a calm manner and the leader works in the same manner. They are taught the idea of time management. Out of the values that are possessed by Bayers UK, I have been the servant leader. I work for my employees. I can work in a team work in the company and understand the problems who are junior to me and I feel that the junior employees be treated with respect. In addition to this, I believe in giving people the things that they deserve. I do not claim anything as mine if someone else has found it. Not only the people who are working with me, I try to understand the issues with people I live when I am at home. The value I do not possess within myself working in a calm manner. I have issues with time management and at the end, I have to work in a haste. When the task is not completed on time, there have been issues that were faced by me and my team. This not only hampers my quality of work but I also put my co-employees. I feel that I have to work on my time management skills so that I will be able to complete my work on time. 8. The self-limiting belief that is preventing me from performing well in the organization is the idea that I am not able to manage time properly. I take too much work and me and later find issues in completing the work. However, it has been seen my peers are completing the similar task on time by dividing the task and completing one task at a time. As I am not able to divide the tasks properly for myself, I do not stay calm while I am handling my duty. They might have been able to manage the time but as I panic as I feel that I am not been able to manage the time as effectively as my co-workers are. Eventually, it has given rise to another self-limiting belief within me and that is the lack of communication when I look after the employees. I feel that I am not able to communicate properly regarding the task with them so that one task is done on time. I am not able to handle the situation for myself as I am believing that if I am not able to perform the task on time then they would not be able to do as well. Due to these issues, there have been many problems in the organization and workplace. The problems are rising between me and my staffs even though they know I support them I every step and trust them in everything they do. 9. The work and the working style of Colin Pedley from Bayers UK will help me in fighting the issue with time management and implement a calm behavior. As Colin hail from a place where carrot and stick theory was being used to handle the employee and time has been the only measure to understand whether the employees are performing well. Colin felt that Bayers UK would not be able survive for long and felt the employees are laid back here. However, he found the real reason for such behavior and understood the fact that and the employees enjoy the work that they do in the organization. They are give the time to know the work and then they work on the things that they like. It not only helps them to stay calm but they also enjoy the work. It helped Bayers UK in getting quality work from the employees along with productivity. I got the inspiration from Colin that I have to enjoy the work that I am doing rather than thinking it as duty or work. I take up a lot of work at one time to prove my skills but at the end I end up messing the work the. To prove my skills I take up lots of work that is also out of genre and it hampers my quality of work. I am facing issues regarding the quality of my work as I am not able to keep up with the time and do the work. The idea of Colin helped me a lot to come out of self-limiting belief. I have to understand the type of work that will help me to develop my skills and I would be able to carry out effectively. I also understood that there is no need of carrot and stick to manage the employees. Once the employees will enjoy the work they do, the productivity as the work quality will increase I will also have to talk to my junior employees to know their interest and area of expertise. If they find interest in the area that they are working, they will be given the work that t hey like to do. 10. Recently, some of the inspectors from the overseas came to our office for inspection. We were given specific work to show the progress level of our organization. The main idea of the presentation was to get proper funds from them or the next project of the organization. I gather a lot of information about the past work of our company and started working on the presentation. I tried to incorporate all the information I have and there was a delay in work. On the other hand, a colleague of mine made the presentation way ahead of time and was making the final changes in the presentation. I started feeling that he has not done proper research and will give a presentation that will not have the all the information. I was panicking as the deadline was near and the laid back nature of my colleague started annoying me. I felt that he is not working properly and started questioning his preparation. Initially, it was fine, but when I asked more questions, he denied answering me. I felt that as he has not worked properly, he is trying to avoid the situation. We had fight that not only delayed my work but also resulted in tarnished my relationship with my colleague. The following emotional intelligence model will help me tackle my issues with my colleague: Figure 1: Emotional Intelligence Model (Source: Goleman, Boyatzis and McKee 2013) The issue that I am facing with my colleague is that I am not being able to stay calm, I feel that my colleague should also behave in the similar manner that work for the factors that have given rise to the issues. It panic and start assuming that they might be facing the similar issues as mine. It not only hampers my relationship with the colleagues but also hampers the work quality. My problem is I am not able to stay calm in time of pressure and eventually it gave rise to the issues with my colleagues. I take too much pressure on me and I am not able to cope with the situations. On the other hand, my colleagues manage the things well and stay calm even when there is a pressure in the organization. I felt hat he is not doing his work properly and eventually, I had a conflict. The model suggests that I have to be cal and understand the emotional quotient of other people who are working with me. I have immense respect for my colleagues but as I tend to panic, I feel panicking is the only sign that I am working. I have o respect the skills of the employees as well. I have to understand that they can handle pressure better than me and just panicking will not help me or the company to achieve success in the field I work in. self-awareness is also necessary my case. I have to understand that when others doing the same amount of work the I can also do that my managing time. I have to develop the skills that will help me to manage time and take control over my emotions. If required I also take professional help as well. Conclusion After going through the case study of Bayers UK UK, it can be said that democratic leadership will be the idea leadership practice for any organization. Elegance has been following the laissez faire leadership style. It has been found that laissez faire leadership was giving employees more power and it was becoming tough for the owner to manage the leadership. Hence, they have applied the democratic leadership where the employees will take the decisions but there will be supervisor. On the contrary, Bayers UK UK had been following democratic leadership. The democratic leadership has helped the company to a strong position. While completing the assignment, it has been concluded that every individual should have a purpose in life. I found that I suffer from tension when there is pressure and I lack communication skills. I have faced issues with an employee when we had to give a presentation. It not affected my work but also my relationship with the employee. I decided to follow the path of Colin Pedley who says the tine should enjoy the work he or she is doing. I understoof that I should enjoy my work. 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